Returns & Exchanges
At DuBlasé Whiskey, we take pride in delivering premium apparel and accessories designed with quality and craftsmanship in mind. If something isn’t quite right, we’re here to help.
Return Eligibility
Items may be returned within 14 days of delivery if they meet the following conditions:
- Items must be unworn, unwashed, and in original condition
- Original tags must still be attached
- Items must be free of stains, odors, pet hair, or damage
- Proof of purchase is required
Please note that certain items are final sale and cannot be returned.
Non-Returnable Items
The following items are not eligible for return or exchange:
- Limited edition or made-to-order products
- Customized or personalized items
- Gift cards
- Worn or washed merchandise
Exchanges
At this time, exchanges are limited based on product availability. If you need a different size or item, please contact us and we will do our best to accommodate your request.
Damaged or Incorrect Items
If your order arrives damaged or you received the incorrect item, please contact us within 5 days of delivery with your order number and photos of the issue so we can make it right.
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect. We recommend using a trackable shipping service, as DuBlasé Whiskey is not responsible for lost return packages.
Refund Processing
Once your return is received and inspected, approved refunds will be issued back to the original payment method. Please allow 5–7 business days for processing depending on your financial institution.
Thank you for supporting DuBlasé Whiskey.